Joanne Z. - Client Care Specialist
Client Care Specialist, Joanne, began her All Pets Clinic career as a receptionist in July, 2013. Today, it’s her strong work ethic and 39 years of experience working with animals that helps Joanne keep the clinic running smoothly—from scheduling appointments to checking clients and their pets in and out of the clinic, to taking prescription refill orders and making sure medical records are up to date.
As busy as she is, Joanne is always happy to answer any and all client questions, and enjoys the relationships she is able to form both with clients and the All Pets Clinic staff.
Joanne’s love and knowledge of animals knows no bounds. After 2 years as a dog groomer, she worked for 33 years at the Silver Springs Wildlife Park; first as a Zookeeper, then Supervisor and, for 9 years, as Wildlife Manager. She even took on the task of finding homes for 270 animals when the Wildlife Park closed in 2013. Joanne is a 32-year member of the International Primate Protection League, and when someone calls All Pets Clinic about an orphaned or injured native animal, it’s Joanne who steps up to help with referrals to the proper licensed rehabilitation facility.
"Being around the All Pets animals is what I like most about my work here," said Joanne, who especially enjoys seeing the exotic animals that come to the clinic.
Joanne’s own furry family consists of five indoor cats; clinic cat, Sophie, Buddy, Princess and Cuddles. Some fresh-water fish complete the family. When she’s not hard at work Joanne enjoys going to concerts and working in her yard. She hopes to one day write a book about her 33 years as a zookeeper.
Samantha V. - Client Care Specialist
Samantha V. is one of our incredible full-time Client Care Specialists here at All Pets Clinic who joined our team in October of 2016. She enjoys interacting with the variety of animals the clinic encounters, along with their phenomenal owners to ensure both are happy and healthy together. Samantha helps with scheduling appointments, answering phones, greeting our clients and their pets, marketing, and other administrative work. She brings with her a “pawsative” attitude and a determination to help our clients in any way possible each day she comes to our facility.
Samantha is currently pursuing a degree in Animal Sciences and Accounting and aspires to further her career in veterinary medicine after graduating. She has been working in the animal related field for over 6 years. Samantha started out in high school by shadowing a veterinarian for over 500 hours to attain accreditation as a Veterinary Assistant. She then worked for a small animal practice learning to be a jack of trades before finding her “home” here at All Pets Clinic.
“I love coming to work each day knowing that I will make a difference in peoples lives, as well as their pets.” Samantha says. “I also love how this clinic feels like home, we are one big family here, and strive to treat our clients as part of that family.”
Samantha loves spending time with furry, and not so furry, family members. In her free time, she loves to go hiking with her dog Atlas, trail riding with her horse Jayda, and staying in to relax with her cat named Nessie. Some of her other hobbies include traveling, kayaking, fishing, and cooking.
Stephanie K. - Client Care Specialist
As one of our incredible Client Care Specialists Stephanie helps to ensure all our clients and patients receive the best quality of care imaginable. Each day Stephanie brings with her a positive attitude and an undeterred determination to make clients and their pets happy. Some of Stephanie’s daily responsibilities include greeting clients and checking them in, scheduling appointments, answering phones, client education, and checking clients out of our facility. The part that Stephanie enjoys most is being able to build relationships with our amazing clients and patients.
“My favorite thing about All Pets Clinic is how close everyone is with each other,” Stephanie says. “It’s like a big work family, always smiles and laughter. Everyone is very passionate about their job and cares for each and every patient that walks through the doors and I love it!”
Stephanie also loves going on adventures when she’s out of the office and can be found discovering new places and trying to find new things. Road trips and traveling are two activities that Stephanie will always say yes to, but her favorite thing to do in her free time is snuggling up with her furry babies and binge-watching Grey’s Anatomy. At home, Stephanie has two kittens named Nova and Pepper, and a German Shepherd and Husky mix named Max.
Crystal W. - Veterinary Technician
Crystal is a full-time Veterinary Technician at All Pets Clinic. Some of her many responsibilities include assisting during surgery and exams, educating clients, laboratory diagnostics, taking x-rays and maintaining medical records. Crystal has a great passion and love for animals and takes great pride in knowing she is making a difference in their lives. Crystal loves watching patients grow from a new puppy into senior dogs. She has a soft spot for our senior patients, or as she likes to call them “oldies but goodies.”
At home, Crystal cares for an assortment of animals of her own. They include 4 dogs, 3 cats, 4 pot bellied pigs and a variety of tropical fish. In her free time, Crystal enjoys spending time and going on adventures with her husband and their 3 children. They love trips to the beach, theme parks, baseball games and road trips to anywhere and nowhere!
Mandi N. - Veterinary Assistant
As one of our remarkable part-time Veterinary Assistants, Mandi N. joined the All Pets Clinic team in December of 2018. One of her primary duties here involves aiding our veterinarians and helping her fellow team members. Mandi loves being able to learn new things while meeting the different animals that come to our facility. Mandi feels that each animal has a unique personality, and she loves being able to find a way to connect with each patient and client. She is always willing to provide a helping hand and be taught something new.
Mandi has been working in the animal related field since 2013 and has been an animal lover all her life. She knew at an early age that she wanted to work with animals and since has helped countless animals come to better health. Prior to coming to All Pets Clinic, Mandi volunteered and worked for Animis Foundation in their wildlife department. She has helped rehab many species of animals ranging from songbirds, Covids, squirrels, opossums, foxes, racoons, raptors, bats, and more! She has also worked with many domestic farm animals and exotic animals like parrots, ferrets, horses, and Fennec foxes.
Mandi likes to learn as much as she can so that she can bring the best care available to each pet. “I get to help animals stay healthy,” Mandi says. “I also get to meet really amazing people who own the animals we treat. It really feels like a community of passionate animal lovers.”
In her down time Mandi likes to go for hikes and be out in nature. She enjoys identifying various plants and vegetation and pointing out their usefulness. Mandi loves to practice crafting and being creative. She also takes charge of staying active by weightlifting and going to the gym.