Joanne Z. - Client Care Specialist
Client Care Specialist, Joanne, began her All Pets Clinic career as a receptionist in July, 2013. Today, it’s her strong work ethic and 39 years of experience working with animals that helps Joanne keep the clinic running smoothly—from scheduling appointments to checking clients and their pets in and out of the clinic, to taking prescription refill orders and making sure medical records are up to date.
As busy as she is, Joanne is always happy to answer any and all client questions, and enjoys the relationships she is able to form both with clients and the All Pets Clinic staff.
Joanne’s love and knowledge of animals knows no bounds. After 2 years as a dog groomer, she worked for 33 years at the Silver Springs Wildlife Park; first as a Zookeeper, then Supervisor and, for 9 years, as Wildlife Manager. She even took on the task of finding homes for 270 animals when the Wildlife Park closed in 2013. Joanne is a 32-year member of the International Primate Protection League, and when someone calls All Pets Clinic about an orphaned or injured native animal, it’s Joanne who steps up to help with referrals to the proper licensed rehabilitation facility.
"Being around the All Pets animals is what I like most about my work here," said Joanne, who especially enjoys seeing the exotic animals that come to the clinic.
Joanne’s own furry family consists of five indoor cats; clinic cat, Sophie, Buddy, Princess and Cuddles. Some fresh-water fish complete the family. When she’s not hard at work Joanne enjoys going to concerts and working in her yard. She hopes to one day write a book about her 33 years as a zookeeper.
Samantha V. - Client Care Specialist
Samantha is a full-time client care specialist at All Pets Clinic. She is currently studying Environmental Biology at the College of Central Florida. As a client care specialist, Samantha’s responsibilities include customer service, scheduling appointments, and answering phones. She enjoys interacting with the variety of animals the clinic encounters, along with their owners and her welcoming co-workers.
Samantha loves spending time with family and has three pets of her own. In her free time, she loves to go hiking with her dog Atlas, and trail riding with her horse Jayda. She also has a cat named Nessie. Some of her other hobbies include kayaking, fishing boating, and snorkeling.
John V. - Veterinary Technician
John’s passion for caring for animals took him all the way to Colombia, where this native New Yorker earned his degree in Veterinary Medicine from La Salle University in Bogota and worked as a Doctor of Veterinary Medicine and a Research Assistant. John returned to the US in 2012, and worked as Director of Medical Services and Senior Technician before joining the All Pets staff as a Veterinary Technician in October, 2016.
John is known by all for his ability to contribute to the clinic’s friendly atmosphere. His extensive knowledge and 15 years of animal care experience have proved invaluable, whether he’s educating clients, obtaining histories, taking x-rays, performing laboratory diagnostics, preparing patients for surgery or caring for hospitalized pets. John’s fluency in Spanish and certification in ultrasound scanning are added bonuses.
Providing care for pets and teaching pet owners about issues such as preventive care, diet, medications and behavior modification is what John enjoys most about his job. “Being part of a team that strives to give the best possible care to patients and clients” is a source of great satisfaction.
John spends his free time reading and cooking, but he especially enjoys spending time with his wife, son and daughter, as well as the family's "animal children:" picardy-shepherd mix Warisney and domestic short-hair cats Narnia and Agatha.
Kelly B. - Veterinary Technician
Kelly’s many duties as a Veterinary Technician include obtaining medical histories, taking vital signs, administering medications and processing laboratory samples. But it’s her role as an educator, and helping clients to take the best possible care of their pets, that Kelly finds most satisfying about her job.
Kelly joined the All Pets staff in August, 2015, and she describes the clinic as a "close knit environment where we have the chance to really get to know our clients and their pets."
Kelly’s well-rounded background includes Bachelor of Arts degrees in Social Science and History from the University of West Florida. From 2002 through 2014 she worked as a Veterinary Technician for a mixed animal practice, an Equine Veterinary Technician, an Equine Radiology Technician and Program Coordinator for Operation Catnip, a trap, neuter and release clinic.
Kelly is known for her sense of humor, and for her profound understanding of people’s love for their pets. Her five "house panthers" (5-year-old Junebug and Ellabat, 3-year-old Henry and Glennjamin, and 1-year-old Tempest the Terrible) rule the roost at home, and no one who knows Kelly is ever surprised to find a foster kitten or two living in her bathroom.
When she’s not spending time with her furry companions, Kelly enjoys horseback riding and reading, as well as camping and traveling, especially in Canada.
Ronica T. - Veterinary Technician
Since joining the All Pets team as a Veterinary Technician in June, 2014, Roni’s understanding of animal behavior, experience with exotic animals and talent for calming stressed and fearful animals have made her a valuable asset to the staff, our clients and their pets.
Among Roni’s many duties are patient triage, assisting veterinarians during treatments and procedures, collecting samples and performing diagnostics. She especially enjoys the time spent communicating with clients, and strives to create a welcoming and stress-free environment for pets and their owners.
"Watching as pets live great, long lives with their owners, and knowing I had a part in that gives me so much satisfaction," she said.
Roni's love for animals dates back to childhood when, at age 13, she began volunteering in her home town’s animal shelters. She began her official animal care career as a kennel technician before working long and hard to become a veterinary technician.
Roni enjoys taking family trips and visiting beaches and museums. But it’s the time spent with her three dogs and three cats that Roni considers especially precious. She also holds a special place in her heart for reptiles with special needs, and has fostered and cared for them while helping to find them loving forever homes.
"I can honestly say that I love my job," said Roni. "I love being able to form relationships with our patients and their owners, and play a part in keeping them happy and healthy. To me, they're like extended family."
Alex F. - Veterinary Assistant / Kennel Attendant
Before joining the All Pets Clinic team in August, 2017, Veterinary Assistant and Kennel Attendant Alex worked behind the scenes with Dr. Collins to prepare for the practice’s change in ownership, and is "excited about the future and what All Pets Clinic has to offer the Ocala community."
Already, Alex has proven himself as a Jack of all trades. When he’s not caring for the boarding animals or using his animal handling skills to assist the veterinarians and technicians, Alex is keeping the clinic sparkling clean, attending to building maintenance and repairing anything that needs fixing.
Not surprisingly, it’s Alex’s handiness and willingness to learn that make him such a valuable All Pets team member. But interacting with the dogs and getting to know the All Pets clients is what he likes most about his job.
With a bachelor’s degree in Criminal Justice, Alex is new to the field of veterinary medicine, and has a burning desire to learn and grow at All Pets Clinic. "I enjoy learning all aspects of veterinary medicine and animal boarding in a cohesive work environment," he said. "My co-workers work well as a team and have been very supportive, and I hope to help foster All Pet Clinic’s growth and success."
When he finds time to relax, Alex enjoys spending time with his fiancé, Dr. Collins, and hanging out with their family: his favorite buddy, Beckett, a Dachshund/Jack Russell mix, Curry the lab mix, a cool cat named Wilbur, and most recently, a German Shepherd named Hope, who was rescued as a 14 week old puppy in the wake of Hurricane Irma. He loves to cook, enjoys gardening, fishing and mushroom hunting, and is an avid football fan (go Gators!).
Tammy J. - Groomer
Tammy began her animal care career by working at vet clinics. She then opened her own grooming business, aptly named Canine Cuttery. Tammy’s clients always knew she was no ordinary groomer, and before long her special skills and talents were recognized by the community at-large. In 2010, 2011 and 2015, Ocala Style Magazine named Tammy the "Top Business Professional" for Grooming through the Ocala/Marion County Chamber and Economic Partnership. Most recently, Tammy was honored as one of the top three groomers in Ocala Star Banner's "Best of the Best" contest in 2017 as a write-in contestant.
Tammy is more than a purveyor of beauty. Whether she’s bathing, clipping, trimming nails or cleaning ears, Tammy is always on the look-out for anything that might require a vet’s attention. She understands that pets with issues, such as skin conditions, require a deft and gentle hand, and finds it especially satisfying when she’s able to use her skills and knowledge to promote healing. Tammy is also well aware that some pets are less than thrilled about the prospect of being groomed, and has a knack for calming fearful animals. "When an animal is afraid or apprehensive, I enjoy being the one who’s able to calm him and make him feel safe and relaxed enough to be groomed," Tammy said.
When she’s not at the clinic Tammy spends much of her time antique hunting.
Tammy shares her home with Rudy the Cairn Terrier, Durp Durp the Ball Python and Buttercup the rabbit. As a self-described "sucker for rescue animals," she has opened her home and heart to more dogs, cats, birds, snakes and turtles than she can count—not to mention a rescued owl.