Joanne Z. - Client Care Specialist
Client Care Specialist, Joanne, began her All Pets Clinic career as a receptionist in July, 2013. Today, it’s her strong work ethic and 39 years of experience working with animals that helps Joanne keep the clinic running smoothly—from scheduling appointments to checking clients and their pets in and out of the clinic, to taking prescription refill orders and making sure medical records are up to date.
As busy as she is, Joanne is always happy to answer any and all client questions, and enjoys the relationships she is able to form both with clients and the All Pets Clinic staff.
Joanne’s love and knowledge of animals knows no bounds. After 2 years as a dog groomer, she worked for 33 years at the Silver Springs Wildlife Park; first as a Zookeeper, then Supervisor and, for 9 years, as Wildlife Manager. She even took on the task of finding homes for 270 animals when the Wildlife Park closed in 2013. Joanne is a 32-year member of the International Primate Protection League, and when someone calls All Pets Clinic about an orphaned or injured native animal, it’s Joanne who steps up to help with referrals to the proper licensed rehabilitation facility.
"Being around the All Pets animals is what I like most about my work here," said Joanne, who especially enjoys seeing the exotic animals that come to the clinic.
Joanne’s own furry family consists of five indoor cats; clinic cat, Sophie, Buddy, Princess and Cuddles. Some fresh-water fish complete the family. When she’s not hard at work Joanne enjoys going to concerts and working in her yard. She hopes to one day write a book about her 33 years as a zookeeper.
Samantha V. - Client Care Specialist
Samantha V. is one of our incredible full-time Client Care Specialists here at All Pets Clinic who joined our team in October of 2016. She enjoys interacting with the variety of animals the clinic encounters, along with their phenomenal owners to ensure both are happy and healthy together. Samantha helps with scheduling appointments, answering phones, greeting our clients and their pets, marketing, and other administrative work. She brings with her a “pawsative” attitude and a determination to help our clients in any way possible each day she comes to our facility.
Samantha is currently pursuing a degree in Animal Sciences and Accounting and aspires to further her career in veterinary medicine after graduating. She has been working in the animal related field for over 6 years. Samantha started out in high school by shadowing a veterinarian for over 500 hours to attain accreditation as a Veterinary Assistant. She then worked for a small animal practice learning to be a jack of trades before finding her “home” here at All Pets Clinic.
“I love coming to work each day knowing that I will make a difference in peoples lives, as well as their pets.” Samantha says. “I also love how this clinic feels like home, we are one big family here, and strive to treat our clients as part of that family.”
Samantha loves spending time with furry, and not so furry, family members. In her free time, she loves to go hiking with her dog Atlas, trail riding with her horse Jayda, and staying in to relax with her cat named Nessie. Some of her other hobbies include traveling, kayaking, fishing, and cooking.
Stephanie K. - Client Care Specialist
As one of our incredible Client Care Specialists Stephanie helps to ensure all our clients and patients receive the best quality of care imaginable. Each day Stephanie brings with her a positive attitude and an undeterred determination to make clients and their pets happy. Some of Stephanie’s daily responsibilities include greeting clients and checking them in, scheduling appointments, answering phones, client education, and checking clients out of our facility. The part that Stephanie enjoys most is being able to build relationships with our amazing clients and patients.
“My favorite thing about All Pets Clinic is how close everyone is with each other,” Stephanie says. “It’s like a big work family, always smiles and laughter. Everyone is very passionate about their job and cares for each and every patient that walks through the doors and I love it!”
Stephanie also loves going on adventures when she’s out of the office and can be found discovering new places and trying to find new things. Road trips and traveling are two activities that Stephanie will always say yes to, but her favorite thing to do in her free time is snuggling up with her furry babies and binge-watching Grey’s Anatomy. At home, Stephanie has two kittens named Nova and Pepper, and a German Shepherd and Husky mix named Max.
Martha G. - Client Care Specialist
Martha G. has been working at All Pets Clinic as one of our exceptional Client Care Specialists since January of 2019. Working part-time, Martha helps by checking clients and patients into our facility, scheduling appointments, providing optimal client and patient care, and answering phones. What she enjoys the most is being able to pet our wonderful patients and conversing with their caregivers.
“The staff is great,” Martha proclaims. “I love to see how much they really care about helping the animals that into the clinic. We are all like one big family, we are always laughing and having a good time together.”
Away from All Pets Clinic Matha likes to spend her time with her loved ones. She loves to have weekly dinners with her family, enjoying their company over a scrumptious meal. Martha also likes to stay active by going kayaking, traveling, practicing baking, and finding a good read. She looks after 4 pets of her own, including 3 cats named Leia Marie, Gizmo, and Chance the Catter, as well as a Chihuahua named Markie.
Crystal W. - Veterinary Technician
Crystal is a full-time Veterinary Technician at All Pets Clinic. Some of her many responsibilities include assisting during surgery and exams, educating clients, laboratory diagnostics, taking x-rays and maintaining medical records. Crystal has a great passion and love for animals and takes great pride in knowing she is making a difference in their lives. Crystal loves watching patients grow from a new puppy into senior dogs. She has a soft spot for our senior patients, or as she likes to call them “oldies but goodies.”
At home, Crystal cares for an assortment of animals of her own. They include 4 dogs, 3 cats, 4 pot bellied pigs and a variety of tropical fish. In her free time, Crystal enjoys spending time and going on adventures with her husband and their 3 children. They love trips to the beach, theme parks, baseball games and road trips to anywhere and nowhere!
Jeani D. - Veterinary Technician
Being one of our outstanding Veterinary Technicians here at All Pets Clinic, Jeani is responsible for client education, animal care, diagnostics, surgical assistance, kennel care, and much more. The parts of her job that are her favorite involve behavior education and training assistance, as well as assisting our incredible clients to provide improved overall pet care. Some unique attributes Jeani bring with her to our clinic is her Fear Free Certification and her strong empathy and compassion towards patients.
Jeani is current a student at St. Petersburg College and is enrolled in the Veterinary Technician Program. She possess an Associate’s degree from the College of Central Florida, and after completing her Bachelor’s degree she aspires to pursue a Master’s degree in either Shelter Medicine or Forensic Veterinary Science.
Prior to joining our team in September of 2018, Jeani worked as a Veterinary Technician for Mulbery Grove Animal Hospital, and as a volunteer for the Humane Society of a Marion County Clinic and at Animis Rehab and Rescue. She is also the co-founder and director of W.A.G.S. Animal Rescue of Ocala.
“All Pets Clinic is constantly striving to improve patient care and client outreach,” Jeani says. “The doctors encourage continued learning and clearly love and care about their patients.”
Due to her involvement with recues, Jeanie always has foster animals at her home. These furry residents range from cats, dogs, rats, and guinea pigs. She also owns 4 dogs of her own, cats, and rabbits. Jeani’s favorite breed of cat is the Flame Point Siamese, but she has a variety of beloved breeds. Everyone one of her animals is a rescue with an incredible story. A lot of her “free-time” is involves animal adoption events, animal rescue transport, or animal husbandry. In addition to her love for animals, Jeani loves movie and cinema, theme parks, crafting and photography.
Cayla P. - Veterinary Technician
As a Veterinary Technician, Cayla’s responsibilities range in a wide variety of important tasks and duties. On a typical day here at All Pets Clinic, Cayla can be found helping clients come to better understandings and become more educated about their pets’ health and wellbeing. She does so by checking vital signs on patients, administering vaccinations and injections, applying or giving medications, assisting our Veterinarians with surgical procedures, and much more!
The aspect of her role that Cayla finds most rewarding is being able to interact with our terrific clients and educated them on the best ways their can improve their pets’ lives. She finds great satisfaction in helping pet owners thoroughly understand their pet’s intricate diagnosis and relating to our community of clients. Cayla also loves to brighten a pet’s day by providing a delicate, but thorough, dental cleaning, and seeing them go home more comfortable and happier.
“I enjoy being a part of the All Pets Clinic team, because we truly are that, a team!” Cayla says. “We have a small staff that is dedicated to the wellbeing of each patient. We are lucky to have doctors and a practice owner who truly care about us as team members.”
Cayla is a new resident to the state of Florida, originally from Connecticut, who is looking to evolve her hobbies and interests. However, back home Cayla enjoyed hiking through beautiful mountainous trails as well as taking a kayak down to the lake with some fishing poles. She also loves hosting groups of family and friends for dinner gatherings and unique desserts. In her spare time, Cayla also likes practicing photography and event planning. She currently has two dogs, a Sheltie mix named Marley, and a Shih Tzu named Lucky.
Mandi N. - Veterinary Assistant
As one of our remarkable part-time Veterinary Assistants, Mandi N. joined the All Pets Clinic team in December of 2018. One of her primary duties here involves aiding our veterinarians and helping her fellow team members. Mandi loves being able to learn new things while meeting the different animals that come to our facility. Mandi feels that each animal has a unique personality, and she loves being able to find a way to connect with each patient and client. She is always willing to provide a helping hand and be taught something new.
Mandi has been working in the animal related field since 2013 and has been an animal lover all her life. She knew at an early age that she wanted to work with animals and since has helped countless animals come to better health. Prior to coming to All Pets Clinic, Mandi volunteered and worked for Animis Foundation in their wildlife department. She has helped rehab many species of animals ranging from songbirds, Covids, squirrels, opossums, foxes, racoons, raptors, bats, and more! She has also worked with many domestic farm animals and exotic animals like parrots, ferrets, horses, and Fennec foxes.
Mandi likes to learn as much as she can so that she can bring the best care available to each pet. “I get to help animals stay healthy,” Mandi says. “I also get to meet really amazing people who own the animals we treat. It really feels like a community of passionate animal lovers.”
In her down time Mandi likes to go for hikes and be out in nature. She enjoys identifying various plants and vegetation and pointing out their usefulness. Mandi loves to practice crafting and being creative. She also takes charge of staying active by weightlifting and going to the gym.